Write us.
Or call us.
Usually a reply within the same day in season. Before that: your answer might already be in the FAQ.
Before you write…
General questions
90% of questions are already answered in the FAQ — booking, weather, cancellations, directions.
To the FAQCode not working / on site
After booking, you’ll receive a direct emergency number by email — that’s the fastest route for on-site issues.
Check your confirmation emailCancel or rebook
Both work directly via the link in your confirmation email — no email to us needed.
How it worksHow to reach us.
At the station
Our stations are unstaffed — the code for your box is in your confirmation email. For on-site issues, calling is the fastest way. If you’ve already booked, you’ll find a direct emergency number in your confirmation email.
→ See locationsAlready at the lake and something’s not working?
If you’ve already booked: your confirmation email has a direct emergency number for exactly these moments. Can’t find the email? Just call our general number — we’ll route you through.
Who we are.
- Company
- Click&Share GmbH
- Based in
- Badeweg 6, 9583 Faak am See, Austria
Full legal information in our Legal Notice. More about us on the About page.